Privacy Policy

Effective Date: January 2, 2025

At EnergraticaConnect, we take the privacy and security of our customers seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and make purchases through our website, www.energraticonnect.com.

1. Information We Collect

To provide you with the best possible service, we collect different types of personal information from you, including:

Personal Identification Information

When you make a purchase, create an account, or contact us, we may collect personal details such as:

  • Full name
  • Address (billing and shipping)
  • Email address
  • Phone number
  • Payment information (credit card or other payment methods)

Non-Personal Identification Information

We also gather non-personally identifiable information to improve your browsing experience. This may include:

  • Browser type
  • IP address
  • Geographical location
  • Device information
  • Pages visited on our website
  • Time spent on the site
  • Referring websites

2. How We Use Your Information

We use the information collected for various purposes, including:

  • Order processing: To process and ship your orders.
  • Customer service: To respond to inquiries, provide support, and address complaints.
  • Marketing: To send you promotional offers, newsletters, and updates (if you have opted in).
  • Improve user experience: To enhance the functionality of our website and tailor it to your needs.
  • Fraud prevention: To prevent unauthorized transactions and ensure the security of your payment details.

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal data:

  • Encryption: All sensitive information (such as payment data) is encrypted using SSL (Secure Sockets Layer) encryption during transmission.
  • Data storage: Personal information is stored securely in our systems with access restricted to authorized personnel only.
  • Payment processing: We use third-party, PCI-compliant payment processors to handle financial transactions safely.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to complete specific tasks, such as:

  • Shipping and delivery: To fulfill your orders.
  • Payment processing: To securely process your transactions.
  • Email marketing: To send promotional emails (if you have opted in).

All third-party vendors with whom we share information are obligated to protect your data and use it solely for the purpose for which it was shared.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Collect data about your interactions with our site for analytics.
  • Personalize your experience by showing you relevant content and ads.

You can adjust your browser settings to reject cookies, but doing so may limit your ability to use some features of our website.

6. Your Rights and Choices

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Rectify: Request corrections to any inaccurate or incomplete data.
  • Erase: Request the deletion of your personal data in certain circumstances.
  • Opt-out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact us at info@energraticonnect.com.

7. Children’s Privacy

We do not knowingly collect or solicit information from children under 13 years old. If we discover that we have inadvertently collected information from a child under 13, we will delete such data immediately.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that, we will securely delete or anonymize the information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Address: 1234 Electromech Drive, Innovation City, Texas (TX), 75001, United States
Phone: (972) 555-7890
Email: info@energraticonnect.com
Website: www.energraticonnect.com